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Partnerschaft Clinica Luganese Moncucco

Creating long-term value through holistic education management at

Clinica Luganese Moncucco, Switzerland

Siemens Healthineers and Swiss private hospital Clinica Luganese Moncucco signed an agreement to enter into a technology partnership. The five-year arrangement covers a number of areas. Siemens Healthineers will provide an individual training and professional development program for hospital employees. The content, customized to meet the hospital’s needs, will be provided via both online and classroom courses. This will enable as many employees as possible to participate in training and also avoid lengthy absences. The program will include compulsory radiation protection courses. For hospital radiology services, the partnership agreement includes a program for collaborative analysis and improvement of clinical processes and workflows, and technical servicing of all imaging devices and systems. In this way, the hospital aims to maintain quality of care while improving device availability and reducing operational complexity. For Siemens Healthineers, this is the first Value Partnership in Switzerland.

“Through our Value Partnership, we want to facilitate high quality of healthcare and further increase the satisfaction of our patients. With this innovative training program, we can reach many of our employees and simplify access to knowledge.”

Christian Camponovo, CEO Clinica Luganese Moncucco

Value Contribution

Continuous support

By an onsite engineer functioning as the single point of contact

Holistic education program

Developed to address customers’ specific needs 

5 years

to jointly create more value, engage staff, and further increase efficiency 

Challenge

Challenges

Increase operational efficiency

Secure high level of care excellence and reduce operational complexity

Drive workforce excellence

Enhance skill set of clinical staff to deliver high-quality care and increase satisfaction

Extend clinical capabilities

Advance clinical capabilities by maintaining innovative medical technology fleet

Solution

Solution

  • 5-year Value Partnership including a 3-year Performance Improvement program for radiology to enhance operational efficiency and advance clinical capabilities
  • Innovative, customer-tailored education program that covers online and onsite courses with technical and clinical content, as well as strategy workshops, addressing a wide range of clinical staff

  • Proactive maintenance for radiology systems from Siemens Healthineers and third parties, managed by an onsite engineer 

Let's unlock new value - together

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The results and statements by customers of Siemens Healthineers described herein were achieved in the customer's unique setting. Since there is no "typical" hospital and many variables exist (e.g., hospital size, case mix, level of IT adoption), there can be no guarantee that other customers will achieve the same results.