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Cybersecurity Services

Continued protection against cyber threats

Protecting your data from cyber threats is key. Our Cybersecurity Services provide you with options to continuously manage the security status of your fleet. Depending on the modality and the technology status of your system, we can offer you different cybersecurity mechanisms.

Please learn more about the different options below1:

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Security Appliance Solution

Avoid cybersecurity risks for network endpoints

Our Security Appliance Solution helps you to easily protect medical devices with third-party operating systems that are no longer supported. This allows you to continue using your equipment in the hospital network securely and in compliance with regulatory requirements.

The Security Appliance Solution consists of the Security Appliance and the optional Managed Security Service.

The Security Appliance Solution provides you with

  • protection of your patients and their data
  • optimized secure lifetime of medical equipment
  • compliance with state-of-the-art cybersecurity and data privacy requirements
    • Graphic displaying the security appliance services

    Virus Protection

    Virus Protection scans your equipment for malware and alerts you of detected infections. The patterns to identify viruses are regularly updated through SRS.2

    Cybersecurity Management Services

    Manage the security of your equipment from the first day

    The new generation of Siemens Healthineers Equipment comes with state-of-the-art cybersecurity features built in3. Cybersecurity Management Services offer a suite of integrated services that help you maintain the cybersecurity of your equipment provided that it is running on the most recent software version.

    With Cybersecurity Management Services, a global team of security and product experts manages the security of your equipment from the first day. To continuously keep your equipment running on the latest software version, we offer additional Upgrade Programs4.

    Graphic displaying the cybersecurity management services

    Cybersecurity Management Services allow you to actively manage cyber risks for:

    • Patient safety – receive continuous cybersecurity updates through various channels to protect patients and their data
    • Transparency – gain insights into the cybersecurity status of your equipment to control and minimize your cyber risks
    • Compliance – fulfill regulatory guidelines with state-of-the-art cybersecurity mechanisms to reduce liability risks

    Learn more about Cybersecurity Management Services by downloading our digital flyer.

    Upgrade Programs

    For you to be able to keep your equipment on the latest software version, we’re offering a wide range of different upgrade programs for the different systems from Siemens Healthineers.

    Depending on the modality, the optional Upgrade Programs are: One-time system upgrades, the Evolve Program, EVOLVE.Express, IT Care Plan or the Advance Plans.

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    Connect with us to find out how this service can help accelerate your digital transformation journey.
    1
    The products/features and/or service offerings (here mentioned) are not commercially available in all countries and/or for all modalities and software versions. If the services are not marketed in countries due to regulatory or other reasons, the service offering cannot be guaranteed. Please contact your local Siemens Healthineers organization for further details. Regular Cybersecurity Updates are only available for the latest system software versions as released by the modalities.
    2

    Connection to Smart Remote Services (SRS) infrastructure is required. SRS has advanced security measures in place and is compliant with the ISO 27001:2017 Standard for Information Security.

    3
    Depending on the modality, the optional Upgrade Programs are: one-time System Upgrades, EVOLVE, EVOLVE.Express, IT Care Plan or the Advance Plans.
    4
    Cybersecurity updates are available when your system runs on the latest software version
    CMS: Regular Cybersecurity Updates are only available for the latest system software versions as released by the modalities.
    SAS: The Security Appliance complies to the Siemens Healthineers Cybersecurity Terms and Conditions.
    SAS: The Security Appliance includes firmware, system and virus pattern updates and a license grant limited to 5 years for the selected modality.
    SAS: Prerequisite: stable SRS connection with adequate bandwidth.
    The products/features and/or service offerings (here mentioned) are not commercially available in all countries and/or for all modalities and software versions. If the services are not marketed in countries due to regulatory or other reasons, the service offering cannot be guaranteed. Please contact your local Siemens Healthineers organization for further details.