Remote Applications Coach for MRDeliver lasting value with industry expertise

When it comes to addressing healthcare challenges, like standardization of imaging protocols among your staff and locations, improving efficiencies, and increasing patient satisfaction, healthcare organizations need flexible and innovative approaches to get the most out of their imaging systems and workforce to drive positive outcomes.

With Remote Applications Coach for MR^1,2, a Siemens Healthineers Clinical Application Specialist works with you to standardize and optimize the imaging protocols of your MR system while also ensuring that your Super Users are fully trained on – and confident with – the equipment and its advanced applications.

Features & Benefits

Remote Applications Coach for MR addresses today’s healthcare challenges with a plan tailored to your MR department’s specific needs and goals during your system warranty and service agreement periods. Your Super Users are enabled with the tools, resources and expertise to deliver positive outcomes for both your organization and your patients.

Deliverables	Warranty Period	Service Agreement Period
Access to bilingual support from Application Specialist during regular business hours (excluding statutory holidays)	Monday to Friday 9AM to 5PM EST	Monday to Friday 9AM to 5PM EST
Annual review of protocols to provide continued optimization and recommendations		✓
Number of Super User(s) with access to bilingual support from Application Specialist	Maximum three per system	Maximum three per system
Support for IQ optimization	✓	✓
Support for protocol development	✓	✓
Support for syngo.via utilization	✓	✓
Support to increase MyExam Assist usage	✓	✓

The RAC service is for one-on-one sessions and not intended to be used for group workshops or virtual classroom trainings. Access is limited to maximum of two (2) hours between 9 am and 5 pm EST on business days and to maximum of four (4) hours per week.