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Case study pages Dr. Hancken

How a value stream analysis unlocks opportunities to transform care delivery Case study: Klinik Dr. Hancken, Radiology Network, Germany

Dr. Hancken Hospital


Explore this case study about the reorganization of administrative and medical processes through our Value Partnership with Klinik Dr. Hancken. Learn about the various challenges encountered by the healthcare provider in Germany and find out how partnering with Siemens Healthineers helped them overcome these hurdles. 

Klinik Dr. Hancken is a family business that applies the latest imaging technology for specialized and quality oriented patient care to eight different locations. It is one of the leading northern German institutes for radiology diagnostics and therapy.

The hospital encountered the challenge of upholding high-quality patient care across multiple locations while optimizing clinical and administrative processes. Simultaneously, they aimed to ensure staff engagement and loyalty to sustain long-term success during expansion efforts. Klinik Dr. Hancken partnered with Siemens Healthineers Consulting to address these challenges. Together, they conducted a value stream analysis to establish strategic and operational transformation priorities. Leveraging these insights, a change strategy was devised and organizational development efforts were initiated.

Main results

  • Centralization of patient and referral services including cross-location scheduling and reporting.1
  • Standardization and simplification of processes to increase effiency.1
  • Development of improvement measures by the methodological expertise of Siemens Healthineers.1

 

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1
Data on File.The results and statements by the Siemens Healthineers customer described herein were achieved in the customer's unique setting-Since there is no "typical" hospital and many variables exist (e.g., hospital size, case mix, level of IT adoption), there can be no guarantee that other   customers will achieve the same results.  

The products/features and/or service offerings (here mentioned) are not commercially available in all countries. If the services are not marketed in countries due to regulatory or other reasons, the service offering cannot be guaranteed. Please contact your local Siemens Healthineers organization for further details.