Privacy Policy for Customer Visits (Thailand)

Siemens Healthineers AG („Siemens Healthineers”) & Siemens Healthcare Limited may process the following categories of personal data about you:

• Name and job information such as job title, institution
• Contact data such as address, email address

Siemens Healthineers processes your personal data for the following purposes:

• Planning, organization and implementation of your visit to Siemens Healthineers including the provision of services such as hotel bookings, transportation, meals
• Communication regarding your visit

The processing of your personal data is necessary to meet the aforementioned purposes. Unless indicated otherwise, the legal basis for the processing of your personal data is Article 6 (1) (b), (c) and (f) of the EU General Data Protection Regulation (GDPR) & Personal Data Protection Act 2019. Siemens Healthineers has a legitimate interest in the processing of your personal data for the purpose of providing and performing our services around your visit. If Siemens Healthineers does not collect the respective personal data, the purposes described may not be met by Siemens Healthineers.

We delete your personal data after a maximum period of two years after your visit unless statutory retention obligations under applicable law (such as tax or commercial law) require us to further retain your personal data.

For the purposes set out above, Siemens Healthineers may share personal data with the following recipients, if and to the extent such transfer is necessary:

• Siemens Healthineers AG group companies
• Siemens Healthineers companies which process personal data to support in fulfilling our contractual or legal obligations or internal functions such as customer services;
• Service providers that support Siemens Healthineers, for example hotels, pick up services
• If legally permitted to do so, courts, law enforcement authorities, regulators or attorneys if necessary to comply with the law or for the establishment, exercise or defense of legal claims
• other recipients such as business partners or (IT-) service providers which process personal data as part of their service provision for Siemens Healthineers (e.g., hosting or IT maintenance and support services);
• third parties in connection with complying with legal obligations or establishing, exercising, or defending rights or claims or in relation to corporate transactions (e.g., for court and arbitration proceedings, to law enforcement authorities and regulators, to attorneys and consultants)

Sometimes a recipient to whom Siemens Healthineers transfers personal data is in a country in which applicable laws do not provide the same level of data protection as the DPA. In such cases and unless permitted otherwise by applicable law, Siemens Healthineers only transfers personal data if appropriate and suitable safeguards for the protection of personal data are implemented.

In such cases, Siemens Healthineers takes measures to implement appropriate and suitable safeguards for the protection of personal data by other means. In particular, Siemens Healthineers transfers personal data to external recipients in third countries only in case the respective recipient:

• entered into EU Standard Contractual Clauses with Siemens Healthineers; or
• implemented Binding Corporate Rules in its organization; further information about the Siemens BCR can be found here;

Further information on the safeguards in place is available by contacting the Siemens Healthineers Data Privacy Organization.

Under applicable data protection law within the Thailand Area you may - provided that the respective legal pre-conditions are met - have the right to:

• obtain from Siemens Healthineers confirmation as to whether or not personal data concerning you are being processed, and where that is the case, access to your personal data;
• obtain from Siemens Healthineers the rectification of inaccurate personal data concerning you;
• obtain from Siemens Healthineers the erasure of your personal data;
• obtain from Siemens Healthineers restriction of processing regarding your personal data;
• obtain from Siemens Healthineers a copy of personal data concerning you, which you actively provided, in a structured, commonly used and machine-readable format and to request from Siemens Healthineers to transmit those data to another recipient selected by you; and
• object, on grounds relating to your particular situation, to processing of personal data concerning you.

If you wish to assert one of your rights and/or receive further information, please use the following contact.

The Data Privacy Officer of Siemens Healthineers and the Siemens Healthineers Data Protection Organization provide support with any data privacy related questions, comments, concerns or complaints or in case you wish to exercise any of your data privacy related rights.

The Data Privacy Officer of Siemens Healthineers and the Siemens Healthineers Data Privacy Organization may be contacted via our portal  ´Let us know - Data Privacy´.

The Data Privacy Officer of Siemens Healthineers and the Siemens Healthineers Data Privacy Organization will always use best efforts to address and settle any requests or complaints you bring to its attention. Besides contacting the Data Privacy Officer of Siemens Healthineers and the Siemens Healthineers Data Privacy Organization, you always have the right to approach the competent data protection authority with your request or complaint.

If you wish to access your Personal Data or exercise any of your rights in relation to your Personal Data held by Siemens Healthcare Pte. Ltd., please send a written request to: 

Ms. Tunmika Sarakoses The Data Privacy Officer 

Siemens Healthcare Ltd. Charn Issara Tower II, 26 Fl. 2922/292 New Petchburi Rd. Bangkapi, Huaykwang, Bangkok 10310, Thailand

Email: tunmika.sarakoses@siemens-healthineers.com

The Siemens Healthineers Data Protection Officer and the Siemens Healthineers Data Privacy Organization will always use best efforts to address and remedy your request or complaint. In addition to contacting the Data Protection Officer of Siemens Healthineers and the Siemens Healthineers Data Privacy Organization, you may also contact the Office of the Personal Data Protection Committee, Thailand at saraban@pdpc.or.th or pdpc@mdes.go.th with your enquiry or complaint.