Today, the service experience goes above and beyond pure maintenance. Service can make the difference to your daily operations and help you evolve. This is why we keep innovating our portfolio and team up with you for enhanced efficiency and optimized clinical outcomes. As our world becomes more connected each day, we put special focus on adding new services to our digital offerings so we can fulfill your requirements better and faster.
With our services, we are by your side whenever you need us. Always on. Always in touch.
UpTeam Services
Workforce Management
for managing and monitoring staff education
Workforce Solutions
for efficient staffing and coaching interactions
Operations Management
for digitally-driven operations tailored to your needs
Service Plans
Protecting your investment in medical equipment is key to sustainable business success. You can have optimal service coverage with a service plan that perfectly matches your needs. Benefit from maximized equipment performance and improved staff expertise while keeping unplanned service costs to a minimum – so you can enjoy peace of mind.
Connect Platforms and Smart Enablers
Staying up to date with technology and expertise while also keeping track of equipment performance and maintenance can be a time-consuming task. By connecting to our digital platforms – the Connect Platforms – we can enhance your daily operations as they provide access to our service experts, equipment information, and education insights. Customer Services Smart Enablers are top-notch technologies that expedite the delivery of our services in a highly efficient way.
UpTime Services
Planned Maintenance
for reliable equipment operation and diagnostic quality in line with regulatory guidelines
Corrective Maintenance
for optimized uptime through fast error correction by certified technical experts
Application Support
for in-house clinical support
UpSpeed Services
Remote Support
for fast access to certified technical experts and immediate assistance in daily clinical operations
Monitoring & Prediction
for detection of software and hardware malfunctions as well as analysis and fixing of deviations
UpSkill Services
Education & Training
for workforce know-how, efficiency through knowledge, and competency development
Optimization & Consulting
for equipment optimization and standardization of imaging protocols and examination workflows
UpLift Services
Asset Cybersecurity
for protection against cyber threats and incident management in case of cyber attacks
Asset Lifetime
for state-of-the-art equipment and the latest clinical applications
Asset Customization
for improved integration of IT systems and adaption to workflow needs
UpTeam Services
Workforce Management
for managing and monitoring staff education
Workforce Solutions
for efficient staffing and coaching interactions
Operations Management
for digitally-driven operations tailored to your needs
Service Plans
Protecting your investment in medical equipment is key to sustainable business success. You can have optimal service coverage with a service plan that perfectly matches your needs. Benefit from maximized equipment performance and improved staff expertise while keeping unplanned service costs to a minimum – so you can enjoy peace of mind.
Connect Platforms and Smart Enablers
Staying up to date with technology and expertise while also keeping track of equipment performance and maintenance can be a time-consuming task. By connecting to our digital platforms – the Connect Platforms – we can enhance your daily operations as they provide access to our service experts, equipment information, and education insights. Customer Services Smart Enablers are top-notch technologies that expedite the delivery of our services in a highly efficient way.
UpTime Services
Planned Maintenance
for reliable equipment operation and diagnostic quality in line with regulatory guidelines
Corrective Maintenance
for optimized uptime through fast error correction by certified technical experts
Application Support
for in-house clinical support
UpSpeed Services
Remote Support
for fast access to certified technical experts and immediate assistance in daily clinical operations
Monitoring & Prediction
for detection of software and hardware malfunctions as well as analysis and fixing of deviations
UpSkill Services
Education & Training
for workforce know-how, efficiency through knowledge, and competency development
Optimization & Consulting
for equipment optimization and standardization of imaging protocols and examination workflows
UpLift Services
Asset Cybersecurity
for protection against cyber threats and incident management in case of cyber attacks
Asset Lifetime
for state-of-the-art equipment and the latest clinical applications
Asset Customization
for improved integration of IT systems and adaption to workflow needs
UpTeam Services
Workforce Management
for managing and monitoring staff education
Workforce Solutions
for efficient staffing and coaching interactions
Operations Management
for digitally-driven operations tailored to your needs