Read in the case study about the Value Partnership with Galway University Hospital, Ireland. Learn about the various challenges that the healthcare provider had to face and find out how partnering with Siemens Healthineers helped them overcome these hurdles.
Galway University Hospital (GUH) plays a leadership role in acute service delivery providing regional services for a wide range of specialities and is also a designated supra regional centre for cancer and cardiac services serving millions of people in the region. Before the Value Partnership, it could be hard for staff to do their job as the phone was constantly ringing. The hospital's radiology staff recognized a need for change to keep pace with the evolving healthcare environment.
A collaboration with Siemens Healthineers Consulting enabled them to deliver more value for their patients and remove unnecessary process steps. Rapid improvement solutions were created within one week delivering sustainable outcomes. The new processes have greatly reduced the huge amount of calls. Thus, staff is more relaxed and better able to deliver excellent patient care.
Main results
- GUH was able to increase the number of correctly prepared Interventional Radiology patients.1
- GUH could reduce the waiting time from request to scan for priority two and three inpatients dropped from an average of 52 hours to about 46 hours. This supports the shift towards earlier diagnosis and delivers outcomes that matter to patients.1
- The average number of interactions per patient between radiology and ward staff decreased from 41 to 7. This has improved the working environment and freed up staff time to focus on other priorities.1