The COVID-19 pandemic has placed unprecedented stress on health systems around the world.
It has also accelerated adoption of digital technologies. We will see higher investments than pre-pandemic levels in digital technologies used for customer- engagement, care coordination,
enabling a remote workforce or telemedicine. Telemedicine, already undergoing rapid growth, has quickly become a key tool for both preliminary COVID-19 screening and also for nonurgent care and consultations.
This changes everything
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