Remote Support Services Accelerating your daily operations

Interruptions to your daily operations lead to inefficient staff and equipment utilisation, resulting in inefficient patient flow.

UpSpeed Services provide access to support from remote technical and application experts at any time. AI-based system monitoring and proactive services further speed up your operations.

Remote Support for fast access to certified technical experts and immediate assistance in daily clinical operations
Proactive Services for detection of software and hardware malfunctions as well as analysis and fixing of deviations

Smart Remote Services

Smart Remote Services (SRS) is a fast, secure and powerful data link that connects your medical equipment to our experts

Guardian Program

Continuous real-time monitoring of deviations from current norms allows us to detect and resolve system errors proactively

Remote Assist

Remote Assist is the remote, real-time interaction between your clinical staff and our clinical application experts

The products/features (mentioned herein) are not commercially available in all countries. Due to regulatory reasons their future availability cannot be guaranteed. Please contact your local Siemens Healthineers organization for further details.