Explore this case study about the Value Partnership with the Medical University of South Carolina. Learn how partnering with Siemens Healthineers helped improve PET-CT operational efficiency, increasing capacity and reducing wait times from 35 to 21 days.
The Medical University of South Carolina (MUSC), Charleston’s comprehensive academic medical center, has over 100 outreach sites, 325 telehealth locations, and 16 hospitals with around 2,700 beds. Serving more than 3,000 students and 800 medical residents, MUSC is dedicated to innovative healthcare, education, and research. MUSC faces challenges in streamlining operations and increasing efficiency, particularly in PET-CT scanning. With growing demand, rapid expansion, and the impact of COVID-19, MUSC needed a flexible, integrated approach to reduce wait times and improve patient care.
Through its partnership with Siemens Healthineers and the implementation of ActExcell, MUSC transformed its PET-CT operations, achieving greater efficiency and transparency. This collaboration streamlined workflows, reduced delays, and increased daily patient capacity. As a result, MUSC saw a significant reduction in patient wait times and cancellations, enabling them to serve more patients effectively while enhancing overall operational sustainability.
Main results
- -74% exam duration: Median exam duration fell from 155 minutes to 40 minutes.1
- +50% median capacity: Increased median capacity from 10 to 15 exams per day.1
- -40% median wait time: Median wait for appointments decreased from 35 days to 21 days.1
- +5,000 scans: 5,000 incremental scans were performed vs. baseline rate.1
