Siemens Healthineers Privacy Notice

Siemens Healthineers processes your personal data as part of your use of our websites and online services as described in the following:

Use of the websites
When using our websites, Siemens Healthineers processes information which is technically necessary for communication to take place and which may also be automatically sent to us by your browser or device, e.g., IP address, device type, browser type, pages visited, date and time of the request.

We process this information to enable you to visit the websites, to improve and accelerate the presentation of the websites, to adapt and prepare the information offered for specific target groups and to design the websites according to user preferences.

In addition, we process this information to ensure compliance with our Terms of Use, to exercise or defend ourselves against legal claims, and to prevent and counter fraudulent and similar actions, including attacks on our IT infrastructure.

The legal basis for the processing is the safeguarding of the legitimate interests of Siemens Healthineers as website operator (Art. 6 para. 1 lit. f GDPR) and/or other similar legal basis under applicable data protection law.

Subscription to information and participation in surveys
On our websites you can subscribe to various information, such as subscribe to newsletters or provide us with comments and feedback by participating in surveys. Siemens Healthineers processes the personal data that you have entered via the website, e.g., contact information such as first and last name, e-mail address, telephone number or comments.

Siemens Healthineers uses this personal data to contact you and provide the requested information, to process your comments and feedback and to adapt and prepare the information offered for specific target groups.

The processing of your personal data is based on your consent (Art. 6 para. 1 lit. a GDPR), the performance of a contract (Art. 6 para. 1 lit. b GDPR) or on our legitimate business interests in processing your comments and feedback (Art. 6 para 1 lit. f GDPR) and/or other similar legal basis under applicable data protection law.

Use of contact forms and chatbots
You can contact us directly via contact forms and chatbots on our website and in particular provide your contact details. Siemens Healthineers processes the contact information you provide, such as your first and last name, e-mail address or telephone number, as well as information you provide in a support request, in order to respond to and clarify your contact or request.

The processing of your personal data is based on your consent (Art. 6 para. 1 lit. a GDPR), the performance of a contract (Art. 6 para. 1 lit. b GDPR) or on our legitimate business interests in answering your inquiry (Art. 6 para 1 lit. f GDPR) and/or other similar legal basis under applicable data protection law.

Online Services
On our websites you can register for various Siemens Healthineers Online Services by providing your personal data, for example to access technical documents of our products or to exchange information in user forums.

Siemens Healthineers processes the personal data that you have entered when using the Siemens Healthineers Online Services for example when registering or logging in, such as your first and last name, e-mail address, telephone number, comments or forum posts.

Siemens Healthineers processes your personal data,

• to provide the services and features of the Online Services and to manage your use; or to enable you to use the services and features of the Online Services;
• to verify your identity and enable user authentication;
• to ensure compliance with our Terms of Use, establish or defend against legal claims, and prevent fraudulent or similar acts, including attacks on our IT infrastructure.

The processing of your personal data is based on your consent (Art. 6 para. 1 lit. a GDPR), the performance of a contract (Art. 6 para. 1 lit. b GDPR) or on our legitimate business interests as the provider of online services (Art. 6 para 1 lit. f GDPR) and/or other similar legal basis under applicable data protection law.

In the context of a business relationship with Siemens Healthineers, we process personal data of contact persons at customers, suppliers, sales partners, and partners ("business partners"). For further information, please refer to the Siemens Healthineers Privacy Notice for Business Partners: Siemens Healthineers Privacy Notice for Business Partners.

Siemens Healthineers and our partners use cookies and other similar technologies to operate the Siemens Healthineers websites and personalize content and ads.

On our websites we may also use a variety of third party analytics, and “pixel tracking” (also referred to as “web beacons”), in order to improve the site, identify errors, and/or customize the information included in the site. For this purpose certain data may be stored such as the website visited, including its metadata, the internet pages referring to Siemens Healthineers, the time at which the website was called up and the browser used.

For more information about which cookies and other similar technologies we use and how you can manage your cookie settings and disable certain types of tracking, please see our Cookie Notice. 

Siemens Healthineers processes your personal data when you register for and use the various Siemens Healthineers services, such as participating in events and webinars or subscribing to newsletters or communicating via various channels, including social media.

We maintain publicly accessible profiles on various social networks. Your visit to these profiles triggers a variety of data processing operations.

If our websites contain symbols from social media providers, we only use these to passively link to the pages of the respective providers.

Further information can be found in the Privacy Notice for Marketing, Social Media and Events.

Siemens Healthineers websites may contain links to third-party websites and applications.

This Privacy Notice applies only to Siemens Healthineers websites and does not cover how third-party organizations process personal data. For information on the processing of your personal data, we encourage you to read their data privacy policies.

Siemens Healthineers also offers a variety of applications that you can download to your mobile device ("Mobile Apps"). Some of these have their own privacy notice. These privacy notices can be viewed on the App Store prior to downloading the Mobile App and in the Mobile App itself.

Siemens Healthineers may employ third party companies to host or support our websites, applications, or the services to which they relate. These third parties may have access to your personal data to perform such tasks. We do not sell or otherwise share or market your personal data to third parties that are unaffiliated with Siemens Healthineers. 

Siemens Healthineers may share your personal data with the following recipients, if and to the extent such transfer is necessary:

• Siemens Healthineers companies which process personal data to support in fulfilling our contractual or legal obligations or internal functions such as customer services;
• other recipients such as business partners or (IT-) service providers which process personal data as part of their service provision for Siemens Healthineers (e.g., hosting or IT maintenance and support services);
• third parties in connection with complying with legal obligations or establishing, exercising, or defending rights or claims or in relation to corporate transactions (e.g., for court and arbitration proceedings, to law enforcement authorities and regulators, to attorneys and consultants).

Siemens Healthineers, as a global corporation, has affiliates located in countries around the world where Siemens Healthineers operates. Siemens Healthineers also uses service providers and third parties that may be based all over the world. As such, we may transfer your personal data and process it outside your country of residence.  Sometimes a recipient to whom Siemens Healthineers transfers personal data from the EU/EEA is in a country in which applicable laws do not provide the same level of data protection as the GDPR. In such cases and unless permitted otherwise by applicable law, Siemens Healthineers only transfers personal data from the EU/EEA if appropriate and suitable safeguards for the protection of personal data are implemented, in particular, if the recipient has entered into the EU Standard Contractual Clauses for the transfer of personal data to third countries with us; or has self-certified with the International Trade Administration (ITA) its compliance under the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), as applicable; or if the recipient has approved Binding Corporate Rules in its organization.

Further information on the safeguards in place is available by contacting the Siemens Healthineers Data Privacy Organization.

Certain Siemens Healthineers entities in the United States of America have certified their compliance under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF regarding the transfer of personal data to the United States from the EU/EEA, the UK, and Switzerland.  Additional notices applicable to residents of the EU/EEA, UK and Switzerland under this certification are available here. 

Siemens Healthineers will only process your personal data for as long as it is necessary to fulfil the purpose of the processing (e.g., until the matter you have contacted us with is completely clarified) or until you withdraw your consent if applicable, unless another legal basis exists or legal obligations or the establishment, exercise or defense of legal claims make a longer retention necessary.

Siemens Healthineers will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child. The definition of “child” or “children” should take into account applicable laws as well as national and regional cultural customs.

At this time our Web sites do not recognize or respond to “Do Not Track” browser signals. For more information on “Do Not Track”, please visit your browser’s support page.

Under applicable data protection law and the GDPR, you may have specific rights in relation to your personal data. In particular, and subject to the statutory requirements, you may be entitled to:

• obtain confirmation as to whether Siemens Healthineers processes personal data about you and, where that is the case, obtain access to your personal data processed by Siemens Healthineers as well as other information,
• obtain the rectification of your inaccurate personal data processed by Siemens Healthineers,
• obtain from Siemens Healthineers the erasure of your personal data processed by Siemens Healthineers,
• obtain from Siemens Healthineers restriction of processing of your personal data,
• obtain a copy of your personal information that you have provided to Siemens Healthineers or request that your personal information be transmitted to another recipient,
• object to the processing of your personal data by Siemens Healthineers on grounds relating to your particular situation insofar as the processing of your personal data is based on legitimate interests.

If you have given Siemens Healthineers your consent to process your personal data, you have the right to withdraw your consent at any time with effect for the future, i.e., your withdrawal does not affect the lawfulness of the processing based on the consent before its withdrawal.

Where Siemens Healthineers relies on its legitimate interests for processing personal data, Siemens Healthineers has determined that, after a balancing of interests, its legitimate interests are not overridden by your interests and rights or freedoms. More information on the balancing of interests can be obtained by contacting the Siemens Healthineers Data Privacy Organization.

The Siemens Healthineers Data Protection Officer and the Siemens Healthineers Data Privacy Organization provide support with any data privacy related questions, comments, concerns, or complaints or in case you wish to exercise any of your data privacy related rights. The Data Protection Officer and the Siemens Healthineers Data Privacy Organization may be contacted at dataprivacy.func@siemens-healthineers.com.

The Siemens Healthineers Data Protection Officer and the Siemens Healthineers Data Privacy Organization will always use best efforts to address and settle any requests or complaints brought to its attention. In addition, you may also contact a supervisory authority with requests or complaints. The competent lead supervisory authority for Siemens Healthineers is: Bayerisches Landesamt für Datenschutzaufsicht (BayLDA), Promenade 18, 91522 Ansbach, Germany, lda.bayern.de/en/index/html

We keep our Privacy Policy under regular review to make sure it is up to date and accurate. The date of the last update can be found at the beginning of this Privacy Policy. We recommend that you visit this page regularly to check for any updates that may have been made.