Susan E. Dawson, MBA, MT(ASCP)
Swedish Covenant Hospital, Chicago, IL
Managing Change in the Lab: The People Side of Data-management Innovation
2019-07-24
Introducing new workflow and result-management software in a 24/7 multidisciplinary lab can be a challenge. People play a critical role in innovation and effective technology integration. The lab manager at Swedish Covenant Hospital shares lessons for managing change in a data-driven lab with a history of continuous improvement.
Managing Change in the Lab: The People Side of Data-management Innovation